RAPSEV maintains outsatnding production conditions and employs a high quality professional manufacturing team including more than 20 technical experts and senior managers with over 20 years of experience in the automotive industry.

The RAP SEV factory is outfitted with quality production equipment including an assembly automation line, KBK crane, refueling machine, air compressor, etc. The assembly automation line is used to deliver products to the next post automatically. The KBK crane is used to lift the frame and other chassis parts and to the corresponding post. The refueling machine is used to ensure the braking performance of the vehicles by refueling. The air compressor is used with all equipment in the assembly line.

Every staff member in the workshop of RAP SEV is skilled in automotive and mechanical specialties.

We have found that customers show greater confidence in our abilities thanks to the establishment of our complete customer-centric quality service system, standard service process, and strict quality control process. RAP SEV has obtained ISO9000 certification and various patents including design patents, container patents, electric intelligent swing 3 wheel catering trunk patents, and more. The ISO9000 certificate is just one of the international quality control systems that have certified our business and it is an important symbol to show our capabilities.

RAP SEV strictly abides by the ISO9000 certificate and has a reliable enterprise management as well as product development skills.
1.We maintain a high level of quality management standards in the enterprise.
2.Improved the quality awareness and service quality of staff to improve the efficiency by reducing the mistakes during work.

• Pre-sales service in RAP SEV
  Consult the actual needs of customers in detail and provide the electronic product documents.
  Adopt 24-hour response mechanism to help customers keep abreast of product information. Respond to customer messages within 24 hours
  Provide various electric 3 wheelers according to the requirements of customer, such as container type, pick-up type and flatbed type.
  Discuss product delivery cycle and transportation mode to provide a suitable delivery plan.
  Explanation of business policy.
  Explanation of warranty policy.
• Sales service in RAP SEV
  Conduct feedback surveys on the latest electric scooter order status and progress with customers every week.
  Timely feedback transportation plan and status to customers.
  Timely documents delivery involved in the order.
  Other necessary assistance. (For example: Provide relevant assistance for customs declaration information, transportation problems, vehicle inspection before delivery and so on.)
• After-sales service in RAP SEV

  In order to protect the after-sale rights and interests of overseas consumers, including providing timely after-sales service, effective management and technical training for partners, RAP SEV will adopt one-to-one cooperation with local partners to set up overseas maintenance service and create a wide range of after-sales network. The main services are as below:

  Timely technical support. (For example: quality problems before delivery to customers, poor contact of some parts, etc.)
  Provide timely after-sales parts supply by establish parts center or parts warehouse with partners.
  Provide technical training for repairers of partners and customers in RAP SEV, including maintenance projects of machinery and electrical appliances.
• Potential customers
  Anyone who might use the scooter three wheeler: users in logistics, catering delivery, supermarket delivery, urban life service, municipal construction and other fields.
  Enterprises with distribution network, service network and personnel allocation of electric scooter and want to purchase different types of electric scooter as sources of goods.
  Enterprises with financial support and intention to develop electric scooter business.
  Trading companies with a clear industry target customer and a good relationship with the customer.